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Why use role-prompting

  • Targeted responses: the model can produce information that’s more aligned with the desired perspective or expertise.
  • Audience alignment: ensures the content is suitable for the intended audience.
  • Style consistency: maintains a consistent tone and style throughout the response.
  • Enhanced engagement: make the content more relatable and engaging, especially in creative or educational contexts.

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How to implement role-playing

  1. Assign a specific role or persona
  2. Set the task or goal
  3. Include style and tone instructions

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Example

Assign the role of a customer service representative, the model is guided to respond in a professional manner appropriate for the hospitality industry.Prompt:
You are a customer service representative for a luxury hotel chain. A guest has emailed complaining about a billing error on their recent stay. Compose a professional and apologetic email addressing their concerns and explaining the steps you will take to resolve the issue.
The role-playing helps the model provide information sensitively and appropriately for a non-expert audience.Prompt:
You are a pediatrician explaining to a concerned parent the importance of vaccinations for their child. Use simple language and address common misconceptions.
The model adopts the perspective of a professional who can explain complex concepts in an accessible way.Prompt:
As an experienced software engineer, write documentation for the installation of a new software package, intended for users with basic technical knowledge.
Additional questions or feedback? Reach out to help@helicone.ai or schedule a call with us.
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